iHance Absolute Automation > Billing Info

How does iHance billing work?

Your first 30 days are free for as many users as you want. Kick the tires and see what iHance can do for you. If you continue using Absolute Automation after your trial ends, we will send you a bill at the end of the month after your trial ends.

Absolute Automation costs $10 per user per month. You don't need to contact us to add or subtract users. We automatically compute how many Salesforce.com licenses used the product in any given month and bill accordingly. Each seat is subject to a 3,000 email per month limit. If your monthly email count exceeds an average of 3,000 emails per seat then you will be surcharged an additional $10 for every 3,000 emails over your limit.

When you receive your first invoice, you can pay by credit card or via snail mail. If you choose online payment, you will have the option to enable autopay so that subsequent months are charged automatically (in which case you will receive a receipt each month, rather than an invoice).

What about support?

Support is free - just contact support@ihance.com.